Customer, Shipping
and Billing Support.

Need to Cancel an order, check on a delivery,
request a refund, change your account info.

Endura Naturals Support
Frequently asked questions

Before sending in a support message, we may already have the answers listed below.

We ship Monday through Friday and always ship within 24 hours upon receiving your order. Shipping takes between 2 and 7 business days (within the USA).

Our promise is simple...I stand behind every single one of our researched ingredients, and I want you to feel as good as about them as I do. That's why your purchase is protected by the 60 Day Money Back Endura Naturals Promise. If you're not 100% satisfied with your purchase for any reason, you'll instantly receive a complete refund, no questions asked. -

At this time, in light of COVID-19, we are not accepting any product returns. Please contact us for further information.

There are a couple ways that you can cancel your auto shipping product.

Option 1. Contact us, and we will do it for you.

We are more than happy to cancel your account for you at any time. You can contact us via phone, email or through our contact form, whichever is the most convenient for you. We will cancel your account right away.

Option 2. Cancel your subscription online

If you know the email and zip you used to place your order, you can cancel your account online. Just click the 'Request Cancel' button below and follow the simple steps below. We're standing by, if you need any assistance at all.

Request Cancel

Step 2. After clicking the Cancel link, you will be asked for your email and zip, once validated your subscription will be automatically cancelled.

Step 3. Please check you email, if the cancellation was successful, you would have received an email from us stating so.

If you do not receive a cancellation email, please wait a couple of minutes, if you still do not receive a notification of cancellation, please contact us by phone 1-877-241-3431 or via email [email protected]

Need to Refill Your Order?

If you're on a monthly plan, we will autoship your product until you cancel.
If you purchased a single order and you want to purchase again,
you can do so through the Order Now button below.

Contact Us

Support Options

We can be contacted through our form, or by the telephone/email support options listed below.

  • Returns Address
  • Jetpack Shipping
    285 Northeast Ave
    Tallmadge, OH 44278